Thursday, June 15, 2017

The Best She Can Do

It’s the best I can do, she said. The best internet deal with a phone is just $1.00 less. I’ve explained I don’t need a phone. I have one. I’m only one. One person. Single. Singly purposed today with unknotting confusion over my bill.

She admonishes me to be patient. Difficult, when all my bills are going up. Difficult when promised yesterday that this bill would not. Difficult when surprised by today’s email indicating a $25 increase. Difficult when explanations via phone this morning came with accent and awkward phrases.

Here in the store, she can only see part of what happened. Next time, call during normal business hours, she says, so you’re not outsourced to the Philippines.

I want to scream. I breathe. She finds an in-between solution, a moderate increase from last month.

the fella in Manilla
I knew his name
wasn’t Adrian

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